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What's the Difference Between a Laptop & Desktop?
TIP: If you mostly use your computer at home and prefer a bigger screen, a desktop is probably the best choice for you. If you like to use your computer in different locations, go with a laptop!
Perfect Computer Match
Finding the perfect computer can be difficult. Take our quiz to find the perfect computer for your needs.
Common Computer Tasks Made Simple
Keeping Things Running Smoothly
A little regular care can go a long way toward keeping your computer running smoothly -- and avoiding frustration down the line.
01.
Computer Won't Turn On?
Double check power cords and ensure the battery is charged (for laptops).
02.
Running Slow?
Close unused programs and tabs, and try restarting your computer.
03.
WiFi Problems?
Ensure your internet is turned on and your service provider is not having an outage. If all should be working but its not, restart your router and computer.
04.
Unfamiliar Error Messages?
Don't panic! Make a note of what the message says, it will help us help you faster.
Troubleshooting
01.
Wipe it Down
Use a soft, lint-free cloth to gently clean your screen and keyboard. Avoid spraying cleaners directly on your computer.
02.
Keep it Cool
Make sure vents aren't blocked to prevent overheating.
03.
Restart Regularly
Turning your computer off and on again clears memory and helps performance.
04.
Run Updates
System updates often include important security fixes and performance improvements.
05.
Back Up Your Files
Save your important documents and photos to an external drive or storage cloud
Maintenance
Need a Hand? We're Here For You!
If you're stuck, don't worry -- you don't have to figure it out alone.
We'll walk you through any issue with patience and clear instructions. Whether it's a simple setup or frustrating error, we've got your back.